SKILLGYM HELPDESK | by Lifelike
Categories
- LOGIN / USER ENROLLMENT Here you can find FAQs about logging into SkillGym and the user registration process
- HOMEPAGE Here you can find FAQs related to SkillGym homepage
- CONVERSATION Here you can find FAQs for when you're playing a SkillGym conversation
- ANALYTICS Here you can find FAQs about SkillGym's "Analytics" section
Promoted articles
- Single Sign-On (SSO) Access Issues
- Login Procedure stuck in loop ('Your session has expired' message)
- I see the message "An error occurred. We can't find an account with this username." Why?
- I'm on the SkillGym Personal Data Management page but I can't proceed. What's preventing me from continuing?
- I can't log in to SkillGym (warning message: "The login is invalid")!
- I cannot access the site (blank web page, “SERVER ERROR” warning)
- I do succesfully get in but I’m not seeing anything else but a looping wheel!
- How do I start a conversation?
- Why doesn't the button to start the session appear anymore?
- The avatar remains static during the conversation despite audio playback. What could be causing this?
- The 'PUSH-TO-TALK' mode is not functioning correctly. It fails to recognize my voice and displays an error message indicating microphone issues.
- The video slows up and sometimes freezes, impossible to go on!
- Can I go back and review a response the character gave me earlier?
- I don't see the objectives in my results, why?
- Why on the Analytics the results are very positive while the characters' feedback was negative (or vice versa)?