This error message
may appear in the following scenarios:
1. The mouse button is held down continuously on the push-to-talk button while speaking, instead of performing a single click to activate the recording before speaking.
2. The microphone is not recording. This can be verified during the recording process by observing whether the red square indicator flashes while speaking. In this case, check that the microphone is properly connected and enabled in the browser/website settings. (See attached image for reference.)
If the microphone is enabled but the technical issues screen still appears, go to https://www.google.com/ , click the microphone icon
and try speaking. If your voice isn't recognized, it means the system is set to a different microphone. This usually happens when you're using headphones/earbuds but the system is set to the PC's built-in microphone.
To change the microphone, click the indicated arrow
Click on Manage
Choose the microphone that corresponds to the system you're using (headphones or other)
Once done, you can use "push to talk" again.
Some other useful TIPS to prevent this message:
- Use Push-to-Talk in a quiet environment.
- Use good quality headphones or earbuds to keep the mic close to your mouth.
- If you're using your computer's built-in mic, speak closer to it to avoid sounding "distant".
- Increase your mic's input volume in your computer settings.
Below you can dowload a QUICK GUIDE as well as the COMPLETE STEP-BY-STEP GUIDE
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