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  1. SKILLGYM HELPDESK | by Lifelike
  2. CONVERSATION

CONVERSATION

Here you can find FAQs for when you're playing a SkillGym conversation

  • The 'PUSH-TO-TALK' mode is not functioning correctly. It fails to recognize my voice and displays an error message indicating microphone issues.
  • The video slows up and sometimes freezes, impossible to go on!
  • How long does a simulation last?
  • Can I pause the simulator or replay the last video?
  • Can I take notes during the simulation?
  • What determines the character's mood?
  • I had to leave my workplace during a simulation. When I got back, the simulation had ended and turned back to the homepage. What happened?
  • Why the character's feedback is positive and then negative (or vice versa)?
  • How can I activate the subtitles during the feedback?
  • Among the possible answers, I can't find the one I would say, what do I do? Is there a way to write my answer down?
  • Can I activate the subtitles of the videos?
  • Can I change the text size in the boxes of possible answers?
  • In the Settings, what do the icons next to the Voice Over button mean?
  • Can I save the simulation and start later from where I saved?
  • Can I exit the simulation?
  • If I exit a simulation before the end, what score do I get?
  • How can I know if the simulation went well or not?
  • How are the competencies calculated?
  • How can I check if my performance is improving?
  • Can I see the results of a previous simulation?
  • Are the results updated in real time?
SKILLGYM HELPDESK | by Lifelike